Politique de confidentialité

Last updated: March 24, 2026

Monsclub operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Monsclub is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.


Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, manage your account, arrange shipping, and provide a personalized shopping experience.

Marketing and Advertising. We may send promotional emails, SMS, or show relevant ads based on your activity.

Security and Fraud Prevention. We use your data to verify accounts and prevent fraud or illegal activity.

Communicating with You. We use your information to provide customer support and respond to inquiries.

Legal Reasons. We may use your data to comply with legal obligations or resolve disputes.


How We Disclose Personal Information

We may share your personal information in the following situations:

With Shopify, service providers, and logistics partners to operate our business;
With marketing partners for advertising purposes;
With your consent or at your direction;
With affiliates or within our corporate group;
To comply with legal obligations or protect our rights.


Relationship with Shopify

Our store is hosted by Shopify, which processes your data to help provide and improve our services. Your data may be transferred internationally. For more details, please refer to Shopify’s Privacy Policy.


Third Party Websites and Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.


Children's Data

Our services are not intended for children, and we do not knowingly collect data from minors.


Security and Retention of Your Information

We take reasonable measures to protect your information but cannot guarantee absolute security. Data retention depends on business and legal requirements.


Your Rights and Choices

Depending on your location, you may have rights such as access, correction, deletion, or opting out of marketing.


Managing Communication Preferences

You can unsubscribe from marketing emails at any time.


Complaints

If you have concerns about your data, please contact us.


International Transfers

Your data may be processed outside your country.


Changes to This Privacy Policy

We may update this policy from time to time and will post updates on this page.

Contact

If you have any questions about this Privacy Policy or your personal data, or if you wish to exercise your rights, please contact us at:

support@monsclub.com